Happy to assist you
0221 / 66 00 846

To Contact Form

Terms and Conditions

General Terms and Conditions for the statthaus Rooms and Apartments GmbH

Renting and Procurement

We act as landlord and agent of various accommodations. Private rooms, apartments and holiday apartments will hereinafter be referred to as “property”. We also offer additional services, e.g. organizing cleaning services and a shopping service. Upon being commissioned by an interested party/renter, we will procure a suitable apartment, holiday apartment or private room as a tourist accommodation (hereinafter: holiday apartment). A holiday apartment is an apartment which is offered or rented for tourist purposes for a short period of time that does not exceed normal holiday visits. Our own selection of available properties can be found on our website www.statthaus.de. We, statthaus Rooms and Apartments GmbH (statthaus – statt hotel), Steinfelder Gasse 33, 50670 Köln, act as landlord of these properties. Properties for procurement from other landlords/property owners can be found on our homepage www.homestay-agency.de. The use of statthaus Rooms and Apartments accommodations and services implies the acceptance of our terms and conditions.

1. Leasing

Payments and Cancellation/Deposit

We generally commit ourselves to any proposal for a rental property from statthaus – statt hotel for a period of three days after the proposal has been sent from our office. After a period of three days, we may consider our proposal invalid.

We have the right to demand a reasonable down payment. Payments may be made by credit card. In this case, SIX Payment Services payment conditions apply. We reserve the right to demand a (key) deposit. This is specified in the respective proposal.

If a property is booked during a trade fair in Cologne, we may debit the full amount or demand complete payment one month in advance.

Cancellation Charges:

Cancellation Fees:                                        € 28 (+ V.A.T.)
up to 28 days before rental period starts            10% of the rental price
8 to 27 days before rental period starts               50% of the rental price
1 day before rental period starts                           80% of the rental price
as of the starting day of rental period                100% of the rental price

For events and trade show dates such as _imm, ISM, IDS or anuga as well as for holidays like Carnival, Christmas, New Year’s Eve, different cancellation conditions apply:

Upon Booking                                                   50 % of the rental price
7 days before rental period starts                 80 % of the rental price
1 day before rental period starts                 100 % of the rental

2. Offerings

We offer our properties on our homepage, via e-mail, fax or other means of telecommunication, including telephone. Rental of a property goes into effect once a rental confirmation has been sent to you by our office.

3. Changes in the Rental Contract

Should a rental agreement/contract be subsequently extended, shortened, changed in any way, or a subsequent rental agreement/contract agreed upon, a separate contract with us is necessary.

4. Discretion

All offers made by our office are meant solely for the party making the rental request and are to be handled confidentially. Disclosure of the information contained therein to third parties is therefore not allowed.

5. Cancellations

If an interested party withdraws a rental request or is no longer interested in a proposal made by our office, regardless of the reasons, he/she is to inform our office of this promptly, or no later than two workdays after this decision has been made.

6. Liability and Disclaimer

We point out that it is expressly forbidden to use the available internet connection for illegal file sharing. This includes all downloads and uploads of copyrighted music files, movie files, software files or any other type of copyrighted file. If any form of copyright infringement is committed by a renter, or if the renter allows any third party to commit any form of copyright infringement, the renter will be held liable for all present and future damages caused by these actions. We explicitly point out that such violations are liable to prosecution.

7. Data Privacy Protection

Personal data will be stored and processed by our office within the limits of the rental agreement and our own data privacy protection guidelines (refer to Data Privacy Protection).  If we are or ever become legally obligated or required by court order to pass on any personal information to persons or agencies entitled to such information, we shall do so accordingly.

8. Severability Clause

No oral side-agreements have been made. All changes are to be made in writing. This also applies to a waiver of the written form. The invalidity, in whole or in part, of any of the provisions of these Terms and Conditions, shall not affect the enforceability of any of the other provisions thereof. If possible, any unenforceable provision within this agreement will be modified to reflect the parties’ original intention.

9. Applicable Law / Court of Jurisdiction

German law applies exclusively. If the renter is a businessman or resides outside of the Federal Republic of Germany, Cologne is the venue of jurisdiction.

10. Withdrawal Rights

Please note that according to Article 16 (1) of the EU-Consumer Rights-Directive and Article 246a §1 Section 3 No. 1 of the EGBGB (Introductory Law to the Civil Code) and §312g Section 2 No. 9 of the BGB (Civil Code) there exists no right of revocation even if the contract was transacted via long-distance communication.

Download Terms and Conditions as PDF.

——————— effective September 25, 2017 ———————